Draft placeholder — have this reviewed by someone qualified on PDPA (Malaysia's Personal Data Protection Act) compliance before relying on it. It is not legal advice.
Name, phone, email, delivery address, order and payment history, membership points and Extra Paid balance, support conversations, and — if you use the Buy & Sell Corner — your posts, offers and a chosen nickname shown to other members.
To process orders and payments, provide support, operate the membership points and Buy & Sell programmes, and meet our own accounting/tax record-keeping obligations.
Order and payment records are retained to meet accounting/tax obligations. Buy & Sell posts and support conversations are automatically removed after a set period once inactive. Rejected orders are purged automatically after 30 days.
You may request a copy of your data, a correction, or account deletion by contacting us through Support or via the request on your Account page. Some records (e.g. completed order/payment history) may need to be retained even after a deletion request, to meet legal accounting obligations — we will tell you if that applies.
Reach us through the in-app Support chat once signed in.